Who we are
Moneylab Technologies Inc. ("Moneylab", "we", "us") is a British Columbia company headquartered in Vancouver, Canada, with an office in Evanston, Illinois. This policy explains how we handle personal information collected through moneylab.ai and related communications.
Information we collect
Information you give us. When you email us or contact us through this website, we receive the details you choose to share, such as your name, email address, phone number, job title, institution, and the content of your message.
Information collected automatically. Like most websites, our hosting provider records standard technical data when you visit, such as your IP address, browser type, device type, referring page, and pages viewed. If we use website analytics, it is to understand overall site usage, not to identify individual visitors.
How we use information
- To respond to your inquiries and requests
- To discuss our products, partnerships, or investment with you, where you have contacted us about them
- To operate, secure, and improve our website
- To meet our legal and regulatory obligations
We do not sell or rent personal information.
Cookies
Our website uses only the cookies needed to deliver and secure the site, plus any analytics cookies described above. You can block or delete cookies through your browser settings; the site will still work.
Sharing
We share personal information only with service providers that help us run our business, such as website hosting, email, and cloud infrastructure providers, and only for those purposes. We may also disclose information where required by law or to protect our rights, or as part of a merger, financing, or sale of our business, subject to confidentiality obligations.
Where information is stored
Our service providers may store and process information in Canada, the United States, or other countries. Information stored outside Canada may be accessible to authorities in those countries under their laws.
Customer and pilot data
Contracts, invoices, and other data that institutions provide to Moneylab for product evaluations, pilots, or services are not collected through this website. That data is governed by the written agreement with each institution, including its confidentiality and security terms.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law. We use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure.
Your choices and rights
You may ask to access or correct the personal information we hold about you, or withdraw your consent to our use of it, subject to legal limits. To make a request, email us at the address below. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.
Children
This website is intended for business audiences and is not directed to children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Privacy Officer, Moneylab Technologies Inc.
Suite 1500, 777 Hornby St., Vancouver, BC V6Z 1S4
inquiry@moneylab.ai